As The Educator, your primary responsibility is to nurture an environment of learning and growth. You will:

• Engage clients with the essence of the PLN mission and the passion behind our products.
• Foster an atmosphere where clients leave enriched, whether they make a purchase or not.
• Empower clients to make informed health decisions by taking the guesswork out of their meal planning.
• Become a beacon of knowledge, enabling customers to educate others, thus expanding the PLN community.

Key Floor Duties:

• Bring energy and enthusiasm to our retail floor, creating memorable experiences for clients.
• Manage stock and inventory, ensuring everything is counted, restocked, and organized.
• Prep the store daily, following the guidance of the Key Leads through the ‘Daily Sheet’.
• Handle phone inquiries with professionalism and poise.
• Oversee stock replenishment in retail refrigerators and ensure the shake bar is always ready for business.
• Mix and serve our signature shakes to clients.
• Maintain product integrity, communicating any concerns to the leadership team promptly.
• Uphold store cleanliness and ensure all opening and closing duties are completed.
• Efficiently use the Point of Sale system, processing payments and issuing gift cards.
• Customize client plans via our back-end operating system.
• Handle inventory deliveries, which may involve lifting boxes weighing between 10-50 lbs.
• Undertake additional projects, duties, and assignments as directed by the Store Manager and Assistant Manager.

As The Key Lead, you play a pivotal role in the Store Leadership Team, where your primary goal is to maintain the high standards of PLN, particularly when the Store Manager or Assistant Manager is absent.

Your responsibilities include:

• Spearheading the direct supervision of Educators, Community Leaders, and the retail floor.
• Initiating, delegating, and providing insightful feedback to the team, acting as a true ‘go-to person’.
• Collaborating closely with the Store Leadership Team to support all aspects of store operations and functions.
• Embracing and championing the PLN culture, philosophy, and vision - a vision focused on enhancing the overall health and nutritional wisdom in our communities.

Key Floor Duties:

• Dive deep into store operations, ensuring the PLN values are at the forefront of every activity.
• Inspire, motivate, and energize the staff, setting the benchmark for enthusiasm and commitment.
• Continuously evolve in-store functions, ensuring agility and relevance.
• Display leadership in directly supervising Educators when managing the retail floor.
• Maintain an open-door policy, fostering clear and open communication.
• Handle inventory deliveries, involving lifting boxes weighing between 10-50 lbs.
• Execute additional projects, duties, and assignments as directed by the Store Manager and Assistant Manager.

In the absence of the Store Manager, you are the captain, steering the ship with competence and confidence. Your key responsibilities are:

• Collaborating with the Store Manager to ensure effective execution of PLN processes and systems.
• Acting as the frontline leader and educator on the retail floor, igniting passion and knowledge.
• Championing Project LeanNation’s core values, ensuring they remain the heart and soul of every store function.
• Managing key deliverables as assigned by the Store Manager, be it Inventory, Product, or Community Outreach.
• Committing to a significant presence on the retail floor, ensuring that 75% of your weekly working hours are dedicated to direct client interactions and floor management.
• Guiding and nurturing the Educators & Key Leaders, playing a proactive role in their growth and development.
• Handling inventory tasks, which includes lifting boxes weighing between 10-50 lbs.
• Taking on additional projects, duties, and assignments as necessitated, under the guidance of the Store Manager or Regional Manager.

The Store Manager is more than a title; it's a testament to leadership. Here's what the journey entails:

• Overseeing comprehensive store operations, focusing on strategy, team development, and community building.
• Ensuring the retail floor radiates the PLN educational experience, fostering a learning environment.
• Cultivating leadership within teams, preparing them to drive the PLN vision forward.
• Pioneering community initiatives while liaising with partners across all markets to maintain brand and client experience integrity.

Key Responsibilities:

• Spearhead recruitment, onboarding, training, and appraisal to cultivate the best in the team.
• Manage budgets and financial outcomes, optimizing for growth.
• Maintain meticulous financial and statistical records.
• Prioritize a stellar member experience, modeling best practices.
• Oversee stock quality and store inventory needs.
• Facilitate seamless communication via channels like slack, email, and Wunderlist.
• Set sales targets and motivate the team to meet these benchmarks.
• Uphold health and safety standards.
• Liaise with the back end to streamline administrative processes.

What Sets You Apart?

• You live and breathe our core values: Enthusiasm, Knowledge, Emotional IQ, Influence, and Discipline.
• You're proactive, owning your outcomes and driving results through actionable goals.
• Your leadership style fosters open communication, encouraging straight talk and attentive listening.
• With at least a year in sales management and preferably two years in a managerial role, you bring experience to the table.
• A bachelor’s degree in business, marketing, or a related field amplifies your qualifications.
• Your IT skills, particularly in client relationship management and Excel, are commendable.
• Your verbal communication skills inspire and motivate.
• Your inherent teamwork, organizational skills, resourcefulness, confidence, and time management set you a class apart.