Shape the Future of Coaching with Us

At Project LeanNation, leadership is not about title—it’s about ownership, influence, and impact.

As a Key Lead, you are the standard-setter for coaching, culture, and performance. You bridge vision and execution—ensuring that every Educator doesn’t just do the job, but delivers meaningful client outcomes.

You are not just supporting leadership—you are extending it.

Your Role in Our Mission

As a Key Lead, you are responsible for leading the floor, developing people, and owning the client experience in real time.

Coaching Leadership

Own the Standard of Coaching:

• Set and model the expectation for what great coaching looks like

• Ensure every client interaction is rooted in education, clarity, and behavior change

• Step into conversations to elevate quality and guide both clients and team members

• Reinforce consistency in how we ask questions, make recommendations, and build plans

Drive Client Outcomes:

• Take ownership of the in-store coaching experience—not just activity, but impact

• Identify gaps in engagement, check-ins, and follow-through—and act on them

• Ensure clients leave with a clear plan, confidence, and next steps

Team Leadership & Development

Develop Educators into Coaches:

• Train, mentor, and coach Educators in real time on the floor

• Provide direct, actionable feedback to improve performance and confidence

• Hold the team accountable to coaching standards, not just task completion

• Support onboarding and continuous development of team members

Lead the Shift:

• Act as the leader on duty, ensuring alignment, focus, and energy

• Set the tone for urgency, professionalism, and client-first thinking

• Step in quickly to redirect when standards or performance slip

Operational Ownership

Own the Execution of the Day:

• Ensure daily operations are completed with excellence and efficiency

• Maintain a high standard of organization, cleanliness, and readiness

• Oversee inventory flow and product availability to support the client experience

• Ensure systems (POS, client plans, daily sheet) are executed accurately

Solve Problems Proactively:

• Identify inefficiencies and take initiative to fix them

• Anticipate needs of the team and the business before they become issues

Culture & Accountability

Be the Culture Carrier:

• Model PLN’s core values in every action and interaction

• Create an environment of accountability, growth, and ownership

• Foster open, honest communication with both team and leadership

Hold the Standard:

• Address gaps in performance directly and constructively

• Reinforce expectations consistently across all team members

Who This Role Is For

This is not a task-based leadership role—this is for someone who takes ownership of people, performance, and outcomes.

You Lead Differently

• You naturally step into leadership and take initiative

• You hold yourself and others to a high standard

• You care about developing people, not just managing them

You Are a Coach First

• You believe education and accountability drive results

• You focus on long-term client success, not short-term transactions

You Are Growth-Minded

• You actively seek feedback and apply it

• You are driven to grow into higher leadership within the company

The Opportunity

This role is the pipeline to higher leadership within Project LeanNation.

If you consistently:

• Elevate coaching conversations

• Develop strong Educators

• Take ownership of store performance

You will grow into expanded leadership opportunities.

Join Us in Leading the Standard

This is your opportunity to lead from the front, develop others, and create real impact.

At Project LeanNation, Key Leads don’t just run shifts—they build coaches, drive results, and shape the future of the business.