Frequently Asked Questions
ASK US ANYTHING
Common Questions PRIOR to Ordering
What is Project LeanNation
Is there a membership fee?
Can I choose my meals?
Yes, you can! We offer several plans based on our members’ intentions. Plus, we are always releasing new meals so worry not, we provide a ton of variety regardless of the plan you choose.
Are your ingredients organic?
How are the ingredients sourced?
Is it Breakfast, Lunch and Dinner?
Is the packaging safe?
What is the minimum order?
Do you offer any Gluten Free options?
Common Questions AFTER Ordering
Can I pick up my meals In-Store?
What are the store hours?
- Monday – Thursday: 9AM-7PM
- Friday – Sunday: 9AM-6PM
- Monday – Thursday: 10AM-6PM
- Friday – Sunday: 10AM-5PM
- Monday – Thursday: 11AM-7PM
- Saturday: 9AM-3PM
- Sunday: 11AM-3PM
When will my meals arrive?
National Shipping – We ship every Monday directly from our kitchens to ensure your meals will arrive fresh on either Tuesday or Wednesday (depending on your zip code). They will arrive in a thermally regulated shipping box to keep your food cold while in transit. You will receive an email from our shipping partner that will include all of your tracking details. Please place in a fridge or cooler as soon as possible after receiving.
Will my subscription auto renew?
Trick to re-heating the meals?
Depending on how thawed your meal is, place on medium heat for a couple of minutes or as needed to be warmed through. We recommend allowing the meal to rest 1-2 minutes after re-heating to reduce any excess moisture.
With a little more time, placing the meal in the oven (no lid) on a baking sheet or cooking in a pan on the stove are also great options to get the most of your food.
*All meal containers include detailed cooking instructions*
My package arrived damaged. What do I do?
*Disclaimer: We cannot offer reimbursement or resolution if the meals are warm as a result of the package sitting out*
How to make changes to my account?
What if I want to change plans?
All of our meal plans are structured to provide you with ideal macro and micronutrients and caloric needs.
If you do decide to switch, simply reach out by the close of business on Wednesday, prior to your next fulfillment and we will adjust accordingly for you. *Any changes made after this deadline will be subject to availability*
Knowledge is Key
Take our FREE assessment and a Nutritional Coach will follow-Up
What's it going to take?
Enter in your details to calculate your ideal macros for weight loss.