Frequently Asked Questions.

General

What is Project LeanNation?

Project LeanNation is not a meal prep company. We are a structured nutrition company. We place our primary focus on support and education. We understand it takes a lot more to be healthy than just the food you eat. We are here to provide the resources and support needed along the way!

Are my meals fresh?

The meals are flash frozen immediately after being made to preserve the nutrient content and freshness of the meals. You can read a more in-depth description of the process here [insert link to flash frozen blog article]

Where are the meals made?

Project LeanNation’s meals are made fresh weekly in our production facility in Rochester, NY

What days and times are you open?

We are open 7 days a week!

Rochester:

  • Monday – Thursday: 9AM-7PM
  • Friday – Sunday: 9AM-6PM

Buffalo:

  • Monday – Thursday: 9AM-7PM
  • Friday – Sunday: 9AM-6PM

Charlotte:

  • Monday – Thursday: 11AM-7PM
  • Saturday: 9AM-3PM
  • Sunday: 11AM-3PM

San Diego:

  • Tuesday – Friday: 9AM-5PM
  • Saturday: 10AM-4PM
Do you have Paleo meals?

Our WholeLife meals are ALL Whole30 compliant and paleo friendly! They are considered nutritious, inflammation reducing, health-promoting foods! They are also portion controlled. WholeLife contains no grains, gluten, or dairy. These specific foods are hard to digest for some individuals and can cause damage and inflammation. The removal of these will help repair the gut and reduce inflammation.

Getting Started

How can I get my box?

Project LeanNation offers local pickup and delivery in Rochester, Buffalo, Charlotte, and San Diego. For the clients outside of our delivery radius, we offer product shipping via FedEx.

Our routes are designed to be optimal for each client and our PLN delivery ninjas. You will be given a 2-hour window for drop off and receive a text once your box has arrived. If you cannot be at your house during the estimated time of arrival, maybe you can recruit someone to pick up your box for you and get it to a cool place.

When will I get charged for my meals?

You will be billed on Saturdays and will receive an invoice via email for that bill weekly.

Can I choose my own meals?

We have a rotating menu that is constantly evolving. Each week our executive chefs develop and prepare fresh ideas that meet our standards nutritionally and offer you a variety of exciting meals to look forward to!

Do I have to eat the same thing every week?

That would be so boring! To keep your taste buds on their toes, we have a rotating menu that is constantly evolving. Each week our executive chefs develop and prepare fresh ideas that meet our standards nutritionally and offer you a variety of exciting meals to look forward to!

Can I be on a plan if I have allergies?

We take food allergies very seriously. Make sure to share your allergies with us during your nutritional assessment and we will ensure they are not included in your meal plan. We can accommodate the following major allergies – Dairy, Fish, Shellfish, Soy, Wheat, Eggs, Peanuts, Tree Nuts and other various fruits and vegetables.

What if I want to make changes to my account?

The deadline for placing a box on hold is Wednesday at the close of business. When a member misses that deadline, our production team has already purchased the food and materials to produce the box, and therefore we need to charge a $20 restocking fee to compensate for the loss of product.

Can I pick up meals in store?

Of course! We have meals readily available for pick up in our store locations as well as a number of fresh meal options that are exclusively available in-store only.

How much water should I drink daily?

We suggest at a bare minimum, you drink 60% of your body weight in ounces per day. BW x .6 = Oz per day. If you are not a mathematician, aim for 2 large glasses per meal as well as a glass when you wake up and one at bedtime. Additionally another 12 oz per half hour of exercise. The short answer is a lot! The benefits of proper hydration are countless! You will feel amazing and you won’t feel hungry!